Employees
Complete this form for timely help with your Walgreens Balance Rewards partner benefits question(s) or comment(s).
All fields are required unless otherwise indicated.
Note: Please do not submit confidential or sensitive information such as medical or prescription information, refill requests, social security numbers, or credit card numbers on this form.
Your contact information
Please enter your first name.
Please enter a valid first name only with letters.
Please enter your last name.
Please enter a valid last name only with letters.
Disclaimer: Entering your email will opt you out of ALL accounts associated with this email. If you have multiple accounts with this email and wish to opt out of only select accounts, please call 1-877-250-5823.
We will email you back within one business day. If your question is clinical, we will have a pharmacist call you back.
Please enter your email address.
Your email is not in a valid format. Example= john.smith@yahoo.com
Please enter you screenName
Please enter valid screen name with letters and numbers only.
Any clinical questions will require a phone number for the pharmacist to contact you.
Please enter your phone number.
Please type your 10-digit phone number in this format: 5551234444.
Please enter your order number.
Please enter a valid order number.
Please type your postal address.
Please type a valid postal address.
Please enter a city.
Please retype your city.
Please select a state from the menu.
Please correct your Zip Code. Make sure to follow this format: 12345.
Please enter a valid ZIP Code in this format: 12345.
Please correct your dob
Please enter a valid member ID. Your answer can only contain numbers.
(Optional)

Please enter you current role
Please enter the valid current role
Please write a few lines and provide as much detail about the issue as possible.
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Product information
Please type the name of the product.
Please enter a valid product name. Your answer can only contain letters.

(Strongly Recommended)
Please enter an 11-digit UPC number.
(Optional)
Please enter order number
Please enter a valid order number
Please write a few lines and provide as much detail about the issue as possible.
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Reason(s) for contact today (optional)
Please write a few lines and provide as much detail about the issue as possible.
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Card Information
Please enter the name or brand of card.

(Strongly Recommended)
Please type your card number
Please retype your card number;it cannot contain letters.
Please enter your date of purchase
Please select a store
{{contactStreet}}
{{contactCity}}
Choose a Different StorePlease write a few lines and provide as much detail about the issue as possible.
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Store Information
(Optional).
Please select a store
{{contactStreet}}
{{contactCity}}
Choose a Different StorePlease enter your date of visit
Please select an hour
Please select an minute
(Optional)
Please enter employee name.
Please enter a valid employee name
Please write a few lines and provide as much detail about the issue as possible.
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Primary Cardholder information
Please enter you first name.
Please enter a valid first name only with letters.
Please enter your last name.
Please enter a valid last name only with letters.
Please enter your employer's name.
Please enter a valid employer. Your answer can only contain letters.

Please enter your member number.
Please enter a valid member ID. Your answer can only contain numbers.

(Optional)
Please enter a valid group number. Your answer can only contain letters and/or numbers.

Please enter your Rx BIN.
Please enter a valid RXBin. Your answer can only contain letters and/or numbers.

Please enter your Rx Processor Control Number.
Please enter a valid RXPCN. Your answer can only contain letters and/or numbers.
(Optional)
Please enter a valid input code.
Please select a store
{{contactStreet}}
{{contactCity}}
Choose a Different StoreConfirmation
We have received your comment or question about {{tier3}}, and will send it to the appropriate department to review.
If you've provided your contact information, a Walgreens Customer Service Representative will provide a response.
Your comments and questions help us improve our level of service to you.
Thank you for taking time to share your thoughts,
Walgreens Customer Service
We welcome your comments and feedback. However, please remember any message or other communication sent to Walgreen Co. becomes the exclusive intellectual property of Walgreen Co. and does not entitle the author to any form of compensation.